Grievances

No employer wants their employees to feel that the only way to resolve an issue is to raise a formal grievance. 

Prevention is Better Than Cure

Abeceder H2R includes communication and feedback features that when used correctly by managers and employees should reduce the need for formal grievances.

Of course, having the functionality is only useful when both managers and employees know how to use the tools. That is why Abeceder H2R includes access to the extensive catalogue of learning resources and training courses of Work Place Learning Centre.

Our team of training professionals can also create learning opportunities that are specific to your organisation.

When a Grievance is Raised

If an employee or group of employees do decide to raise a formal grievance every stage of the grievance management process to be performed within Abeceder H2R.

• Employees raising their Grievance
• Informing the appropriate manager
• Referring the grievance to the HR department
• Appointment of investigator
• Collation of evidence and opinions
• Arrangement of meetings
• Giving employees feedback
• Recording the resolution

Everyone who needs to know is kept informed so that decisions can be made quickly without the risk of the Grievance escalating.

The Abeceder team of mediators can help employers and employees to create a win-win resolution of any Grievance.

Mangers can refer a Grievance to their employment law solicitors for advice on the legal implications of the issues raised by the employees. 

Abeceder H2R is a comprehensive grievance management solution that provides the tools to avoid a formal grievance. If employees raise a formal grievance Abeceder H2R contains the tools that enable employers to demonstrate a transparent investigation process and resolution.